In everything that we do, we must put our CUSTOMERS FIRST! When we have great customer service, we will see tremendous results in people's lives as well as our oil business.
When we get customer service right, we will have larger volume, more referrals, and more fun! In the end, more builders will join our mission.
In order to put our customers first, it is helpful to have a ROAD MAP to follow. In this training, we will help you build a personalized customer road map to follow as you help support customers.
We have divided the customer road map into three sections: INVITE, PRESENT, and SUPPORT. Go ahead and pull out your Learn Guide found here: http://bit.ly/EOA-CUSTOMERS-LearnGuide and let's get started!
As we use our Learn Guide, you will personalize each of the three sections with a plan you want to follow as you put your customers first and effectively support them as you grow your business.
QUESTION – WHAT ARE SOME CUSTOMER SERVICE EXPECTATIONS YOU HAVE WHEN YOU ARE A CUSTOMER?
